TERMS AND CONDITIONS
INTRODUCTION
Welcome to OFF HUMAN. These terms and conditions (“Terms”) govern your use of our website [https://www.offhuman.com] (the “Site”) and the purchase of our products. By accessing or using the Site, you agree to comply with these Terms.
Please read them carefully before using our services. If you do not agree to these Terms, please do not use the Site.
GENERAL INFORMATION
OFF HUMAN (“we,” “our,” or “us”) is a clothing brand offering a wide range of apparel and accessories. These Terms apply to all users of the Site, including customers, vendors, and browsers.
By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy.
ELIGIBILITY
By using the Site, you confirm that:
YOU ARE AT LEAST 18 YEARS OLD OR HAVE THE CONSENT OF A PARENT OR LEGAL GUARDIAN TO USE THE SITE.
YOU MAY NOT USE OUR PRODUCTS FOR ANY ILLEGAL OR UNAUTHORIZED PURPOSE.
YOU ARE CAPABLE OF ENTERING INTO A LEGALLY BINDING CONTRACT.
ACCOUNT CREATION
To place an order or access certain features of the Site, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information when registering and to keep your account details confidential.
We reserve the right to terminate or suspend your account if we suspect any unauthorized activity or breach of these Terms.
ORDERS AND PAYMENTS
Placing Orders: By placing an order on the Site, you agree to purchase the selected products in accordance with these Terms. All orders are subject to availability, and we reserve the right to refuse or cancel any order.
Pricing and Payments: All prices listed on the Site are in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise specified. We accept multiple payment methods, including credit/debit cards, UPI, and online wallets.
Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email. This email does not guarantee acceptance of your order, and we reserve the right to cancel any order due to inaccuracies, insufficient stock, or fraudulent activity.
Shipping and Delivery: We strive to ship your order as quickly as possible. Delivery times may vary based on your location. We are not responsible for delays caused by third-party shipping providers or customs processing.
RETURNS, EXCHANGES, AND REFUNDS
We want you to be satisfied with your purchase. If you’re not happy with your product, you can request a return or exchange in accordance with our Returns & Refunds Policy. This policy forms part of these Terms and is available on our website.
Eligibility for Return: Items must be unused, unwashed, and in their original packaging with all tags intact to qualify for a return or exchange. Returns must be initiated within [X] days of receiving the product.
Refund Process: Once your return is received and inspected, we will process your refund. Refunds will be credited to your original method of payment and may take [X] days to reflect in your account.
USE OF THE SITE
License to Use: We grant you a limited, non-exclusive, and revocable license to access and use the Site for personal, non-commercial purposes.
PROHIBITED ACTIVITIES: YOU AGREE NOT TO:
- Use the Site for any unlawful purpose.
- Engage in any activity that could harm the Site, such as hacking, spamming, or distributing malware.
- Copy, distribute, or exploit any content from the Site without our written consent.
INTELLECTUAL PROPERTY: All content, including images, logos, designs, and text, on the Site are the intellectual property of OFF HUMAN or our licensors. You may not reproduce, distribute, or use any of our intellectual property without our prior written permission.
THIRD-PARTY LINKS
The Site may contain links to third-party websites or services that are not owned or controlled by OFF HUMAN. We are not responsible for the content, privacy practices, or terms of use of such third-party websites. You access these websites at your own risk.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, OFF HUMAN will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:
The use of or inability to use the Site.
Any products purchased through the Site.
Unauthorized access to your data.
Any loss or damage caused by third-party service providers.
In no event shall our liability exceed the total amount paid by you for the product in question.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless OFF HUMAN and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from:
Your use of the Site.
Any violation of these Terms.
Any infringement of third-party rights.
PRIVACY POLICY
Your personal information is governed by our Privacy Policy, which is available on the Site. By using the Site, you consent to our collection and use of your personal data as outlined in the Privacy Policy.
TERMINATION
We reserve the right to suspend or terminate your access to the Site at any time, without notice, if you violate any provision of these Terms or engage in any unlawful activity.
GOVERNING LAW AND JURISDICTION
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms or the use of the Site shall be subject to the exclusive jurisdiction of the courts located in [Insert City], India.
CHANGES TO TERMS
We may update these Terms from time to time at our discretion. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Your continued use of the Site after such changes constitutes your acceptance of the updated Terms.
CONTACT US
If you have any questions about these Terms or the Site, please contact us at:
OFF HUMAN Customer Support
Email: support@offhuman.com
PRIVACY POLICY
INTRODUCTION
AT OFF HUMAN (“WE,” “US,” “OUR”), WE VALUE YOUR PRIVACY AND ARE COMMITTED TO PROTECTING YOUR PERSONAL INFORMATION THIS PRIVACY POLICY EXPLAINS HOW WE COLLECT INFORMATION WHEN YOU VISIT WWW.OFFHUMAN.COM (“WEBSITE”)
INFORMATION WE COLLECT
We collect the following types of information when you interact with OFF HUMAN:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (e.g., credit/debit card details, UPI, etc.)
HOW WE USE YOUR INFORMATION
We use your personal data for the following purposes:
To Process and Fulfill Orders
- Deliver products to your address
- Process payments
- Send order confirmations and delivery updates
Customer Support
- Respond to inquiries
- Manage returns, exchanges, or refunds
Marketing and Promotions
- Send marketing communications about offers, new collections, and promotions (with your consent)
- Personalize your shopping experience on the Site
Improving Our Services
- Analyze user behaviour to improve our website, products, and customer experience
- Detect and prevent fraud
Legal and Compliance
- To comply with applicable laws, regulations, and legal processes
SHARING YOUR INFORMATION
We do not sell, trade, or share your personal information with third parties without your consent, except when necessary to process your orders or comply with legal obligations.
However, we may share your information with trusted third-party partners who help us manage our website, run our business, or provide services to you, provided that these parties agree to keep your information confidential.
DATA SECURITY
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. These measures include data encryption, firewalls, and secure server protocols.
However, no system is completely secure. While we strive to protect your data, we cannot guarantee its absolute security, and any transmission of data is at your own risk.
YOUR RIGHTS
Under Indian data protection laws, you have certain rights regarding your personal data:
Right to Access
- You have the right to request access to the personal information we hold about you.
Right to Correction
- You may request corrections to any inaccuracies in your personal data.
Right to Deletion
- You may request that we delete your personal information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a new “Effective Date.”
CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
OFF HUMAN Customer Support
Email: support@offhuman.com